The Customer Journey

Stage 1:

  1. Initial contact to arrange a free first visit.
  2. First visit to get the client brief.
  3. Client visit to survey and take photos of the site.
  4. Preparation of concept board and plan.
  5. Second visit to review (4) and present invoice for 1st Stage.

Stage 2:

  1. Get quotes for implementation.
  2. Prepare budget and timetable to agree with client.
  3. Prepare planting plan to agree with client.
  4. Hard and soft landscaping implementation.
  5. Sign off visit to client and present invoice for 2nd stage.

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